Privacy Policy

At 10December, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.10december.ae). By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, and other contact information.
  • Billing and shipping addresses, payment information (collected by our third-party provider, Packman).


b. Non-Personal Information:

  • Browser type, IP address, device type, operating system, and other technical information.
  • Pages viewed, links clicked, and other browsing activities on our website.
  • Cookies and similar tracking technologies to enhance your browsing experience.

 

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our website.
  • To improve your experience on our website by personalizing content and ads.
  • To process transactions and manage your orders through our third-party provider, Packman.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you marketing communications, newsletters, and promotional offers (you can opt-out at any time).
  • To analyze website usage and improve our website’s functionality and performance.
  • To comply with legal obligations and protect our rights.

 

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers, such as Packman, who assist us in operating our website, processing transactions, and delivering services. These providers are obligated to protect your information and use it only for the purposes specified by us.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

 

4. Third-Party Links

Our website may contain links to third-party websites, including Packman. We do not control and are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

 

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

7. Cookies and Tracking Technologies

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your personal information.
  • Withdraw your consent to the processing of your personal information.
  • Lodge a complaint with a data protection authority.

To exercise these rights, please contact us using the information provided below.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: